Mobile Phone
0086-13780738957
Call Us
0086-13310628159
E-mail
finalee@trustlx.com

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

After we get your inquiry, usually within 24 hours.

Can I get free samples for test from your company?

Yes, standard samples and not high value are available.

How can you guarantee the quality?

We have quality certifications; or we can send you some samples before you make the order. If you are interested in our products, you will be very welcomed to visit our factory.

How can you guarantee the deliver time?

We have several stable suppliers who produce for us for many years, which can make sure the delivery time is before your required time. If your need fits our stock, your order will be met as soon as possible.

What is your terms of payment?

L/C or T/T can be acceptable. As for T/T, at least 50% deposit must be paid for the first cooperation.

What is your shipping method?

1) Less than 45 Kg: DHL TNT Fedex UPS express will be better ( 4-7 days delivered to your address);

2) Between 45 to 200 Kg: Air transiportation will be better ( 5-14 days delivered to your airport);

3) Over 200 Kg: Sea transportation will be better ( Cheapest,18-45 days to your port ).

Note: We will choose the best freight for you to save the shipping cost. Besides we provide all needed documents for your local custom.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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